Hotel Information Technologies Consulting and Services

One of our co-founders is a seasoned DIT who worked for a globally well-known luxury hotel company for almost 20 years.

He has experience on three fully involved hotel pre-opening (Bali, Chiang Rai, and Koh Samui), three times assigned as task-force team (Langkawi, Guangzhou, and Sydney).

We offer our expertise to assess your IT infrastructure, develop SOP, KPIs, internal IT audit, PCI DSS compliance, cybersecurity, and more. We will suggest how to make it better.

In some cases, we can offer SMBs our consulting service as pro bono (Terms & Conditions applied). So contact us about this free consultation.

Please contact us at sales@eradi-tech.com

Besides consulting service, we also provide solutions for the hospitality industry as follows:

• SD-WAN: Internet bandwidth provided by hotels will be consumed by employees and guests as well. On the other hand, guests will expect a reliable internet connection at any time. Our SD-WAN products will help you partially move from 100% rely on leased-line/dedicated-line to use public broadband connections but with the dedicated-line level of experiences, which will significantly cut your internet costs.
• Next-Generation Firewall: As hotels keep many guests' private information, you must protect your guests' data from cyber-attacks or data theft. Next-Generation firewalls will help you achieve these goals.
• Digital transformation: There are many areas in the hotel industry that has well-defined workflow but currently being done manually. With digital transformation, you can automate the workflow to reduce human errors in executing the processes. You can start small, for example, with IT Operations and IT Service Management first. With lessons learned, then you can implement them in other areas.
• Unified Communication & Collaboration: Sometimes, an event in your function rooms has speakers who give their presentations remotely. Maybe you have a regular meeting with your regional office or HQ. UC&C will provide you with high-quality experiences in communication and collaboration.
• Surveillance and Access Control: It is common in a hotel to have hundreds of CCTV cameras. But that is the old days' story. Modern surveillance systems can detect unusual movements, face recognition and protect your restricted area better than the old ways. In addition, our biometric access control system can be integrated into your attendance system and applied in public places using non-intrusive thermal and mask detection.

Coming soon

Coming soon